Frequently Asked Questions

FAQ for Stairlifts, Straight Stairlifts, and Curved Starlifts in Chicago, Arlington Heights, Aurora, Barrington, Buffalo Grove, Champaign, Highland Park, and Joliet, IL

Frequently Asked Questions About Our Stairlifts

To help address your concerns we have provided answers to some of the most Frequently Asked Questions about our stairlifts.

Feel free to call (773) 885-7737 to ask any questions you may have about purchasing or renting your stairlift.

We offer products from various manufacturers, but find Savaria’s products to be consistently great quality, easy to use, and have over 30 years experience in developing and creating mobility products. 

WCSL provides you with over 100 years of home accessibility experience and are a Savaria partner. All of our installers are certified technicians with years of experience installing chair lifts. We firmly believe in providing home equipment that is the safest and most reliable available. We have a strong passion for the work we do and it shows in our end products. We believe pricing should be fair for the market and we strive to keep it that way.  The better question is, why would I use anyone else?

Contact Us to see if a stair lift will work well for you. An accessibility specialist will contact you to go over details and also answer any specific questions you may have.

Straight stair lifts range in price from $2,700 to $4,400 installed. Custom Curved chair lifts start at $6,500 installed and can go up depending on options, stairway configuration and total length.

We do have rental, rent to own and refurbished units to assist with those that need financial help.

This depends on your particular health conditions and your stair configuration. Our customer questionnaire can help as well as a home consultation.

Fill out our contact form and one of our associates will assist in finding a quality dealer near you.


While stair lifts are not difficult to install, a poorly installed stair lift can cause safety concerns. The price of a factory installation is less than 8% of the total purchase price and will provide you with the comfort of knowing it is right and safe to use.
Delivery to your home, clean and safe installation by Certified Technicians and instruction on how to use and maintain your new lift.
The average installation takes less than 3 hours when done professionally.
A stair lift should be checked once a year for battery wear, proper charging input, safety device operations and minor lubrications.
Contact us and we will take care of your lift. We strive to make lift ownership easy for you and will always be there to help you.
Because all of our units are battery operated, your new stair chair will only require an 110v standard wall outlet. This outlet charges the battery, drawing minimal power. The outlet can be up to 15 feet away from the top or bottom of the staircase.
Not at all. Stairlifts can be easily removed if you are selling your home or moving. In most cases, they come out in less than an hour and you cannot tell it was ever there.
Stairlifts are installed into the stair treads and not into the walls. Supports are anchored every 3rd tread which allows for minimal impact on your stair case. It only uses a standard wall outlet so there is not a need for any renovation to accept a stairlift.


Yes. Stairlifts are designed to be safely used by one person.

All our systems operate on batteries so your lift will take you up and down during power outages.
Chair lifts have weight ranges of 275 lbs to 400lbs depending on the model. A home consultation will assist with choosing the right stair lift for you.
All of our stairlifts have safety pans on the sides and bottom of the chair to prevent any obstruction, including pets, from interfering with the operation of your lift. Bruno “hides” their gear tracks under the curves of the rail assemblies to prevent a loved one from getting hurt while walking the steps.
Possibly. A home consultation is required if you suffer from Vertigo. Additionally, it would be wise to test ride a lift prior to purchasing to ensure that you do not have dizzy spells when going on and off the seat. There is no concern with Vertigo while riding due to Bruno’s unique anti-tilt structure.

Let Windy City Stairlifts find the right mobility solution for you.​