Frequently Asked Questions
Finding the Right Fit for Your Home
We have straight stairlifts (for standard stairs), curved stairlifts (custom-built for bends or landings), and outdoor stairlifts (weather-resistant) all available for you to purchase – each designed for different types of staircases and user needs.
A Flow X stairlift is our premium mobility solution here at Access BDD, delivering you with seamless movement, outstanding levels of comfort, confidence and craftmanship as you navigate between floors in your home.
Check out this handy guide, which will help you to understand the different components found on a stairlift, how the equipment is installed into your home and ways in which they can be operated.
We carry out a free home assessment at your property, which helps determine the best fit based on your staircase layout and mobility needs.
Our experts will take measurements for you when you are in the process of getting one of our stairlifts fitted into your home. However, this handy stairlift measuring guide will help you get started so that you can find the right equipment to suit you and your property.
Yes. Many of our stairlifts come with supportive features like swivel seats, harnesses, remote controls, and sensors to enhance safety and accessibility when your loved ones use our equipment.
Yes. We have compact models available for tighter spaces, ensuring a secure and practical fit into your home.
Yes. Most modern stairlifts are powered, but manual lift systems exist if you have specific needs. Consult with your provider for options.
With proper maintenance, our stairlifts can last 10+ years. However, if you keep the equipment well maintained, they could last a lot longer. So, you should have your lift regularly serviced by a professional.
Stairlift Cost & Funding FAQs
You will find that straight stairlifts are usually the most cost-effective option. Reconditioned or rental units can also reduce costs though.
Yes! If you need a stairlift for a short-term duration or want to avoid upfront costs, renting a stairlift is a flexible, cost-effective option. Ideal for recovery or temporary support, rental plans also let you ‘try before you buy’ and adjust the duration to suit your needs.
Yes. Your local council may offer financial support, such as the Disabled Facilities Grant (DFG) in the UK. Various charities can also help to fund a stairlift.
Yes, if bought from a reputable supplier that provides inspection and warranty.
No. Our stairlifts are energy-efficient and inexpensive to run – read our guide to find out more.
Stairlift Installation & Logistics FAQs
Most of our straight stairlifts can be installed into your home within a few hours. Fitting our curved models into your property may take longer though, due to custom rail manufacturing.
No. Our stairlifts are mounted to the stair treads, not your property’s wall, meaning minimal disruption to your home.
No. Our stairlifts typically don’t require planning permission. Exceptions apply if you live in a listed building or a home within a conservation area though, where stricter rules may exist.
Yes. Second-hand stairlifts are safe if bought from a reputable supplier that provides inspection and warranty.
Most of our stairlift models are compact and fold away when not in use, making them suitable even when your home has narrow hallways.
Yes. Some of our models can be relocated, though curved tracks may not be the right fit for a different staircase in your new home so a new installation of your equipment may be required.
You are looking at anywhere between two and five years for the lifespan of a stairlift battery, with this timespan depending on care and usage. Check out this helpful guide for more information about the batteries found within our stairlifts, including how long they typically take to fully charge.
FAQs About Access BDD
We provide regular servicing, warranty coverage, and 24/7 support to keep your stairlift running smoothly.
Yes. All of our new stairlifts come with a manufacturer’s warranty. Extended coverage options are also available to you.
We recommend annual servicing, as well as more frequent checks for high use stairlifts within your home.
Yes. One of our reputable Access BDD dealers will be able to professionally remove a stairlift from your home, typically within a few hours – though the age of the equipment and the setup of your property may alter this duration.